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For customs brokers handling vehicles

The client's document pack sorts itself out —
your employee only checks it

The email arrives — documents are identified, renamed to your standard and filed into your folders, the case is created, and a request for whatever the client failed to send is ready to go.

DELTA · pack breakdown
Client email
email or messenger
input
Folders in your own structure
Client · Vehicle · Contracts · Customs
done
One-page inventory
what is missing · what is unreadable · where figures disagree
done
Request to the client
email about the missing documents
done
Case in your CRM (1C)
data from the email and attachments
recorded

What we know about your work

Before proposing anything, we walked through a day in the declaration department step by step — together with the people who work there. Here is what happens every single day.

  • The request arrives by email or messenger, attachments in one lump
  • File names tell you nothing — each one has to be opened and identified
  • The contract arrives as three separate photos
  • The format and size are not what the document is needed in downstream
  • Client folders are created by hand, files renamed one at a time
  • The auction sheet is looked up manually on a third-party site
  • Stamps are placed onto scanned contracts by hand
  • Data from scans is typed into the system, then checked against those same scans by eye
  • Completeness is checked twice: on intake and folder by folder before filing
  • What is missing surfaces at the worst possible moment — right before filing
  • Someone writes to the client about the missing items, then waits and chases
  • Registers and instruction letters are compiled by hand and sent out by email

Not one of these items requires judgement. This is file shuffling that eats hours, done by a person only because nobody else does it for them. We take exactly this part — decisions, signature and liability stay with you.

What it looks like: input and output

Today, without us

An email from the client, by mail or messenger, all attachments jumbled together.

  • file names tell you nothing — each one has to be opened and identified
  • size and format are not what the document is needed in downstream
  • there are no folders — you create them and file everything yourself
  • the pack is incomplete, and that surfaces late
  • draft an email to the client about the missing documents
  • copy everything into the CRM (1C) by hand

With our automation

after processing by the AI system

The client sent an email — from there, no manual work:

Folders

📁 Client   📁 Vehicle   📁 Contracts   📁 Customs

Documents identified, renamed to your standard, converted to the required size and format.

One-page inventory

What was received and what was assembled from it · which documents are missing · what is unreadable and must be re-sent · where two documents disagree.

A ready request to the client

An email listing what is missing plus clarifying questions — just send it, no rewriting.

Case in your CRM (1C)

Data carried over from the email and attachments.

Decisions stay with your employee: they check and approve what is prepared.

This shows the format of the work. We do not publish real client documents.

What the system actually does

This is not a one-off manual service — this is how the system runs on your side once installed:

  1. Receives the client's email: from mail or from a messenger
  2. Takes the attachments and renders each of them safe
  3. Identifies which document each file contains
  4. Renames them to your standard
  5. Files them into your folders
  6. Converts them to the required size and format
  7. Creates the case in your CRM (1C), carrying over data from the email and scans
  8. Checks completeness and compiles the inventory
  9. Drafts the email to the client about missing items — you just send it

What we do not do

  • We do not file the declaration with the customs authority
  • We do not approve customs payments
  • We do not confirm customs value
  • We do not correspond with the customs authority

This is a limit, not a disclaimer. Liability for what is filed stays exactly where it was — with you.

About documents

We do not ask for documents containing personal data. Passports, residence records and the like are not needed for this work.

Anything else you send we keep for the duration of the talks, and no longer than 30 days. Ask us to delete it sooner and we delete it the same day and confirm in writing.

Who we are

DELTA AI Solution. We build working systems that take mechanical document work off people. We do not consult and we do not write strategies.

01 / our work
01

Cost estimates from drawings

construction

The system reads the drawing, pulls out dimensions and calculates what an estimator does by hand.

what it gives you

What used to take a week takes a day.

02

Reading lab test forms

healthcare

A live service for patients: it reads the form and explains in plain language what it says.

what it gives you

People use it with no training at all — so the interface survives an unprepared user.

03

Transactions and reports inside a chat

financial accounting

Staff record transactions and pull reports straight from the chat, with no spreadsheets.

scale

Over 10,000 transactions, about ten people using it daily.

We opened the customs line separately: it has its own way of working, and we are learning it alongside the people who live in it. Here a stream of other people's documents lands every day, and it is sorted by hand.

The line is run by our engineering team — they are who you will be talking to.

How we move forward

STEP 01

Trial run

you pay nothing

You send a document pack from a made-up client — real documents are not needed — and watch us process it and file everything into place.

what you risk

Nothing: no real documents, no fee, no obligations.

STEP 02

Installing the system

shaped to how you work

We install the system on your side and configure it to your own conventions. From then on it runs by itself, and your employee checks and approves.

where it will run

On your hardware or on ours — decided together, according to your security requirements.

STEP 03

The rest of your processes

not only documents

We do not stop at sorting client documents. Tell us where else time leaks, and we will look into it and propose a fix.

how it starts

With a conversation about what hurts, not with selling you the next module.

Timeline and price we quote after the trial run, once your volume and your way of working are visible. Quoting sight unseen would not be honest: the scope depends on what exactly we automate and which CRM you keep your cases in.

What you can do next

We configure the system to your way of working, not to an average one. Early clients get more of our attention than later ones ever will: we go through the process personally.

pick whichever suits you
01

Get in touch

no strings attached

You describe how you take in client documents, we tell you which parts can be lifted off. The project lead answers.

how to reach us

Telegram and WhatsApp icons below — write to either.

02

Send a test email from an imaginary client

no real documents

Assemble the pack the way a client would send it, and see what we return.

turnaround

Returned within two working days. Free of charge.

03

Send us your file naming convention

nothing to prepare

If it is written down anywhere, send it as it is, along with your folder structure.

what you get

We will show how the system runs on your own standard.